Shipping & Delivery

Delivery normally takes 1 - 3 business days.

Business Hours

Monday to Friday (9am - 6pm)

We will send tracking information to the email address associated with your order once the item has been shipped.

Ninja Van & DHL for both East and West Malaysia.

Currently we do have shipping options to Singapore via Standard Shipping option.

*Spend above RM150 will be entitled for Free-shipping for customers residing in Malaysia.

West Malaysia - Approx. RM8 - RM8.50

East Malaysia - Approx. RM12 - RM12.5

Singapore - RM30

Your order may have been delayed due to unforeseen delivery status. You can see the status of your order by tracking your parcel with the tracking information provided to you.

We want to hear from you! Please do contact customer service using the contact form for more information on your parcel.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country

If you would like to divert your delivery or order to a different address, please contact+6012-758 0382 immediately. If your order has already been processed, we might not be able to divert your parcel.

RETURNS, REFUNDS AND EXCHANGES

Items must be returned within 14 days from the date the item is received with the original receipt of your order.

Unsure whether you are eligible to return your items ? Talk to us on Whatsapp!

Before proceeding, you must ensure the return items are eligible according to the above mentioned conditions.

To process your refund, talk to us on Whatsapp.

A Defective Product is an imperfection in a product that has a manufacturing or design defect.


Examples of what is not considered defective:
- Damage that is a result from misuse, normal wear and tear or damage occurred during storage
- Product acquired from aftermarket sources such as online auction sites, liquidators, consignment shops, private sellers and salesman samples


If you feel your product is defective as a result of manufacturing or design defect, please contact us directly on Whatsapp.

If you do not like what you received or the sizes does not fit.

Do contact us via Whatsapp!

As an online business our prices change in response to fashion trends, stock and demand from customers. In this case we will not refund the difference.

At the moment, we do not support return/exchange for orders outside of Malaysia.

Orders & Payments

Yes, a confirmation email will be sent upon completed payment.

If you did not receive any order confirmation, please contact us through Whatsapp!

Your order will be processed and you will be notified with a tracking number when your order is being delivered, it may take a few days and it’s not immediate.

We accept debit, credit card, online banking, FPX, GrabPay, TouchNGo & More!

If your credit or debit card has been refused, you can re-submit your order using a different card or choose a different payment method. For details on why your card was refused, please contact your card issuer.

Vouchers & Promotions

You may use your voucher code by entering it at checkout to enjoy the discount.

No, only 1 code is allowed per transaction.

It varies according to each promotion and campaigns we are running. Voucher validity is usually displayed within the promotion / campaign page.

Each respective promotion will have its own voucher or discount code and its stated terms and conditions.